Emotional intelligence (EQ) is the ability to identify and manage your own emotions and the emotions of others.
It is generally said to include three skills:
1. Emotional awareness, including the ability to identify your own emotions and those of others;
2. The ability to harness emotions and apply them to tasks like thinking and problems solving;
3. The ability to manage emotions, including the ability to regulate your own emotions, and the ability to cheer up or calm down another person.
For more information on emotional intelligence, look at this bulletin board just outside room 229.